Shipping and Returns

Shipping and Returns

Return Policy

We value you as a customer and greatly appreciate your business.  If you're Shopping with us online or visiting us in-store your experience being an enjoyable one is important to us.  If you are not satisfied with your online purchase, you may return or exchange it within 30 days, in its original unworn condition.  There is no refunds on in-store purchases,
​you may exchange the item within 14-days or receive an in-store credit note.

In-Store Credits and Exchanges

We will accept returns of both online and in-store purchases of items deemed defective in-store. Stop by the shop with your item(s) and a copy of your original receipt within 30 days of purchases and we will be happy to assist you with an exchange or replacement of the item.

Shipping Fees

All product(s) $500 or more purchased by Canadian residents will be shipped free of charge.  All purchases below $200 will cost a flat rate of $49.99 CAD for shipping within Canada.

Shipping to the U.S. and other international destinations is subject to a flat rate of $74.99 CAD We use Fedex for all shipments - Tracking number will be provided and  signature is required.

​> Receiver is responsible for any taxes, import duties, and other charges required for customs clearance on international shipments.

Online Returns and Exchanges

1: Send an Email letting us know, you would like to return or exchange your purchase.  Please include your name, phone number,
Invoice Number, SKU number, and the reason you are returning the item.

2: We will send you a confirmation email with a Return Authorization Number, and details of how to ship your return back to us.
3: Package your return, with a copy of the invoice.  On the back of the invoice please write the Return Authorization Number
provided in the email so we can process your return accordingly.

4: Once we receive your return, we will inspect the products *See Return Conditions Refunds will be issued on the same
​credit card or payment process as the original transaction. 

Return Conditions

1: Refund or exchange on regular or sale priced merchandise within 30 days of purchase accompanied by original receipt.
Refunds will be issued in the original form of payment.

2: Items must be in original unworn condition. All sales are final on special orders, custom makes and clearance items
​or any merchandise that has been altered or modified.

3: We reserve the right to have diamonds, gemstones and materials inspected before a refund is issued.

4: Shipping charges, if applicable, are non-refundable.